LOGISTICS & TRANSPORTATION

KLLM Transport Services, a trucking company with 1,500+ employees, partnered with ROCKCREST during their migration from AS400 Infinium to Infor GHR. Facing issues during the testing phase of GHR Core and Benefits, delaying go-live, our consultant provided technical expertise to troubleshoot and resolve integration challenges, including interfacing with United Healthcare. ROCKCREST’s hands-on support ensured progress in the implementation while setting the foundation for a smooth rollout of future modules, including Infor T&A, once Core HCM was stabilized.

Baker Distributing, a subsidiary of Watsco Inc., engaged ROCKCREST to optimize their use of ADP Recruiting Manager (RM). With 130+ open job requisitions and inefficient workflows developed outside the system, our consultant conducted a comprehensive review of the RM setup. We collaborated with recruiters to identify needs, reconfigured the system for efficiency, and provided targeted training for a new RM Admin. ROCKCREST’s support streamlined recruiting processes, improved system utilization, and enhanced overall hiring efficiency.

Pillar Innovations, a distribution company with over 450 employees, turned to ROCKCREST to optimize their underutilized iCIMS system. Our consultant quickly identified key functionalities to streamline applicant tracking, transitioning them from spreadsheets to iCIMS for efficient data management. We configured the onboarding module, provided hands-on training, and implemented quick fixes for immediate improvements. After this initial setup, ROCKCREST advised on additional iCIMS features to support Pillar’s ongoing hiring needs and future growth.

Andrews Distributing, a distribution company with over 1,600 employees, enlisted ROCKCREST for immediate support with their newly implemented Cornerstone OnDemand LMS. Our senior CSOD consultant worked closely with the Senior Manager for Learning & Development to assess system needs, establish a strategic roadmap, and prioritize issues. We provided system cleanup, admin training, curriculum development, and ongoing support, enabling Andrews’ L&D team to maximize LMS functionality and enhance learning outcomes across the organization.

Pangaea Logistics Support, a maritime logistics and transportation company, partnered with ROCKCREST to assess and enhance their live ADP Workforce Now Next Gen implementation. Our consultant evaluated the Time & Attendance and Payroll modules, corrected misconfigured job codes, and rebuilt T&A tables to align with Pangaea’s needs. We also addressed cost accounting discrepancies, ensuring job titles displayed accurately. ROCKCREST’s expertise provided Pangaea with stability and insight, supporting the possibility of fully taking over the implementation for a seamless setup.

Ozinga, a logistics company with over 2,000 employees, sought ROCKCREST’s expertise to address critical issues in their UKG Pro and Dimensions systems. Our consultant resolved vacation request notifications, reconfigured PTO accrual calculations, and streamlined approval visibility for department managers. We also tackled time calculation errors, redesigned reporting for clarity, integrated telematics data for real-time updates, and automated pay rate inputs between UKG Pro and Dimensions. ROCKCREST’s support enabled Ozinga to optimize their systems and improve operational efficiency.