RETAIL
With extensive experience in the retail sector, ROCKCREST provides HRIS consultants skilled in addressing the unique HR challenges retailers face. Our consultants understand the complexities of managing a diverse, often seasonal workforce, automating payroll across different roles, and tracking employee schedules, making it easier for retail organizations to handle fluctuating staffing needs seamlessly.
Our HRIS solutions address key retail challenges, such as scheduling for high turnover rates, tracking overtime, and ensuring compliance with labor regulations across locations. By implementing integrated HRIS systems, we enable retail businesses to automate payroll, manage shift differentials, and optimize workforce planning. This allows HR teams to focus on enhancing store operations and improving employee engagement.
CASE STUDIES
Below are examples of retail firms we’ve partnered with and the solutions our consultants have successfully designed and implemented.
UKG Workforce Management Optimization
Badcock, a retail company with 1,200+ employees, engaged ROCKCREST to optimize their UKG Dimensions system following two years of underutilization and policy changes. Our consultant updated leave rules, corrected pay code mapping issues, and aligned disability payment schedules. We streamlined processes for vacation balances, parental leaves, and salary continuation while providing training for the internal team to manage leave rule adjustments. ROCKCREST’s expertise reduced manual work and enhanced automation, improving HR efficiency across the organization.
Workday Integrations Support
Peet’s Coffee, with 4,500 employees, recently transitioned from UltiPro to Workday and engaged ROCKCREST for urgent integration support. Our Workday specialist provided expertise in integration tools, including Workday Studio, EIB's and Workday Cloud Connect to streamline data flow and ensure seamless functionality across their HR processes. ROCKCREST’s swift support enabled Peet’s to stabilize critical integrations post-migration, enhancing system connectivity and allowing Peet’s to fully leverage their new Workday environment.
SAP SuccessFactors Optimization
Havertys Furniture, with 3,800 employees across 17 states, engaged ROCKCREST for urgent support in their SAP SuccessFactors Goal Setting and Compensation modules. Our consultant worked closely with HR and IT teams, resolving pre-go-live issues, designing, and documenting training materials, and providing hands-on project support. As a confident, collaborative team player, ROCKCREST's consultant ensured a smooth launch, empowering Havertys to optimize SuccessFactors for effective goal management and streamlined compensation processes.
Oracle HCM Cloud Support
Boscov's, a major department store with 8,000+ employees, partnered with ROCKCREST to provide dedicated Oracle HCM support across Global HR, Payroll, Benefits, Compensation, and Recruiting. Serving as the single point of contact for issue resolution, our consultant also managed Oracle upgrade readiness—testing, documenting, and coordinating with key personnel for seamless updates. This proactive support ensured operational continuity while preparing Boscov’s to maximize their use of the Oracle Onboarding and Learning modules.
Dayforce Payroll Support
Warby Parker, a prominent eyewear retailer with 3,000+ employees, partnered with ROCKCREST to support a significant pay group change in Dayforce, transitioning hourly employees from a biweekly to weekly payroll. Our consultant, experienced in pay group conversions, conducted daily syncs with Dayforce and Warby Parker teams, ensuring thorough testing and smooth implementation. ROCKCREST’s guidance and expertise provided Warby Parker with a reliable transition plan, minimizing disruptions and ensuring payroll accuracy throughout the change.
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