SAP CONSULTING SERVICES
ROCKCREST provides expert optimization and support for SAP’s HCM systems, including SAP SuccessFactors and SAP’s legacy on-premise HCM systems. We help organizations streamline HR operations, enhance talent processes, and manage transitions from legacy HCM to cloud-based SuccessFactors modules.
SAP CERTIFIED CONSULTANTS
Our certified consultants leverage deep system expertise to help clients unlock the full potential of every SuccessFactors module, driving greater efficiency, adoption, and return on investment.
SAP SUCCESSFACTORS EMPLOYEE CENTRAL®
ROCKCREST provides expert implementation, optimization, and support for SAP SuccessFactors Employee Central, the core HR module for global workforce management. We help organizations streamline employee data, configure workflows, ensure localization, and integrate Employee Central with payroll and downstream systems.
Employee Central Core Configuration
Setting up foundational structures such as legal entities, business units, departments, job classifications, locations, cost centers, and position management to support core HR operations.
Workflow and Business Rule Development
Creating and customizing approval workflows and business rules (via MDF—Metadata Framework) to automate HR processes such as job changes, address updates, or employment verifications.
Employee Self-Service and Manager Self-Service Enablement (ESS/MSS)
Enabling and configuring self-service features to allow employees and managers to initiate and approve changes to personal data, job info, or time off, reducing HR administrative burden.
Data Migration and Data Model Configuration
Designing and managing data imports using templates and tools (e.g., Import Employee Data, Employee Central Data Models), ensuring accuracy in the transition from legacy HR systems.
Employee Record and Job Information Management
Configuring employee lifecycle processes like hire, rehire, promotion, transfer, and termination, including job history tracking, employment status changes, and position assignments.
Time Off and Absence Configuration (within Employee Central)
Setting up basic time off policies, accruals, eligibility rules, and holiday calendars where customers use the Time Off functionality embedded in Employee Central (distinct from the full Time Management module).
Localization and Globalization Setup
Implementing country-specific configurations including fields, formats, compliance requirements, and workflows for globally distributed organizations using Employee Central across multiple geographies.
Integration with Payroll and Third-Party Systems
Building and maintaining integrations between Employee Central and downstream systems such as SAP Payroll, third-party payroll providers, benefits platforms, and time tracking tools using APIs or SAP Cloud Platform Integration (CPI).
CUSTOMER STORIES
Below are examples of customers we have successfully partnered with to support their SAP initiatives.
SAP SuccessFactors Training
International SOS Government Medical Services engaged ROCKCREST to provide SAP SuccessFactors training and support for their rapidly growing division. Struggling with adapting to their highly customized SF setup, they sought help with Employee Central, Recruiting, and Onboarding. Our consultant delivered tailored training to a global team of 15 users across the US, Middle East, and Germany, enabling them to efficiently manage processes. We also enhanced their reporting capabilities, aligning operations with both US and Singapore headquarters’ expectations.
SAP SuccessFactors Support
Sophos, a global cybersecurity firm operating in 30+ countries, turned to ROCKCREST for expertise in optimizing SuccessFactors Employee Central. Two years post-implementation, they faced configuration issues, especially around vacation accruals, ATS/RMK, and Performance & Goals modules. Our consultant collaborated with international HR teams to gather requirements, translate needs into effective solutions, and automate workflows. By addressing system usage and automating key processes, ROCKCREST helped Sophos enhance efficiency and consistency across their global HR operations.
SAP SuccessFactors Optimization
Havertys Furniture, with 3,800 employees across 17 states, engaged ROCKCREST for urgent support in their SAP SuccessFactors Goal Setting and Compensation modules. Our consultant worked closely with HR and IT teams, resolving pre-go-live issues, designing, and documenting training materials, and providing hands-on project support. As a confident, collaborative team player, ROCKCREST's consultant ensured a smooth launch, empowering Havertys to optimize SuccessFactors for effective goal management and streamlined compensation processes.
HIRING SUCCESSFACTORS CONSULTANTS?
Download the profiles of some of our SAP SuccessFactors Consultants. Assess their skills, review their project experience, and evaluate how their capabilities align with your consulting needs.
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