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UKG CONSULTING SERVICES

Since 2007, we have proudly supported UKG customers, delivering expert guidance to implement, optimize, and maximize the value of UKG’s flagship solutions.

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REFERRAL PARTNER

As a UKG Referral Partner, we help clients navigate the buying process faster, stay closely aligned with UKG teams, and offer unbiased guidance without adding cost. Plus, we’re committed to supporting your success now and into the future as UKG evolves its partner programs.

UKG PRO®

ROCKCREST provides expert implementation, optimization, and support for UKG Pro®, a powerful HCM and payroll solution designed for midsize to large organizations. We help clients maximize UKG Pro’s capabilities across HR, payroll, talent management, time, and workforce analytics.

End-to-End System Implementation

Managing the full implementation of UKG Pro, including discovery, configuration, testing, user training, and go-live support across HR, payroll, talent, and workforce management modules.

Talent Acquisition and Onboarding Deployment

Implementing UKG Pro Recruiting and Onboarding modules to streamline candidate management, automate hiring workflows, and create smooth, engaging experiences for new hires.

Reporting and Analytics Development

Building custom reports and dashboards using UKG Pro Business Intelligence (BI) tools, giving HR and leadership real-time insights into headcount, turnover, payroll costs, and compliance risks.

System Optimization and Health Checks

Reviewing existing UKG Pro configurations to identify inefficiencies, underutilized features, or process gaps, then redesigning workflows to enhance system performance and user satisfaction.

Payroll Configuration and Optimization

Setting up complex payroll structures, retro pay calculations, tax configurations, deductions, and integrations with finance systems, ensuring accuracy, compliance, and scalability for multi-state and multi-country operations.

Time Management and Scheduling Setup

Configuring time tracking, attendance rules, accrual policies, scheduling workflows, and compliance alerts to improve workforce productivity and ensure accurate time-to-pay calculations.

Data Conversion and Migration

Extracting, cleansing, and migrating employee, payroll, and talent data from legacy systems into UKG Pro, ensuring data integrity, security, and readiness for audit and compliance standards.

Third-Party Integrations

Integrating UKG Pro with external platforms such as benefits providers, ERP systems (e.g., Oracle, Workday Financials), background check vendors, and learning management systems for a unified HR ecosystem.

CUSTOMER STORIES

Below are examples of customers we have successfully partnered with to support their UKG initiatives.

UKG Pro Data Clean Up

Boston Private Bank & Trust partnered with ROCKCREST to support a data cleanup and system upgrade initiative. Our consultant manually reviewed and inactivated over 400 outdated job titles in UKG Pro, streamlining their job structure. We also prepared for their NovaTime upgrade from version 4000 to 5000 by ensuring all employees were correctly linked to supervisors to enable Single Sign-On functionality. Additionally, ROCKCREST created detailed process documentation to support a smooth upgrade and ongoing system use.

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UKG Pro Support

Enviva, a global energy company with 550+ employees, partnered with ROCKCREST to address longstanding issues following a rushed UKG implementation. Our consultant conducted a thorough system diagnosis, reconfigured modules to resolve functionality gaps, and successfully implemented the Performance Management and Compensation modules. ROCKCREST’s expertise ensured that Enviva maximized the potential of UKG, enhancing HR operations and enabling the company to meet its strategic workforce goals efficiently.

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UKG Pro Integrations Support

iFly, an indoor skydiving company with 400+ employees, engaged ROCKCREST to transition from US payroll to a global payroll solution on Celergo. Our consultant facilitated the UKG Pro and Celergo integration, resolving issues and addressing pain points identified by the HR team. We conducted a comprehensive system analysis, optimized functionality, and provided guidance to maximize UKG Pro capabilities. Additionally, ROCKCREST trained the HR team on creating and running BI reports, empowering them with actionable insights for better decision-making.

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UKG Implementation

Austin Industries, a construction company with 6,000 employees, engaged ROCKCREST to support their transition to UKG Pro while maintaining payroll systems in ViewPoint and CMIC. Our consultant coordinated vendors and international stakeholders, provided expert advice on UKG functionality, and offered hands-on assistance throughout key implementation stages. By integrating systems like Halogen, iCIMS, and WorkTerra with UKG Pro, ROCKCREST ensured a streamlined, effective rollout, empowering Austin Industries with a unified HR solution tailored to their needs.

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HIRING UKG CONSULTANTS?

Download the profiles of some of our UKG Consultants. Assess their skills, review their project experience, and evaluate how their capabilities align with your consulting needs. 

UKG READY CONSULTANT

SUMMARY:

  • 15+ years managing HCM services.

  • UKG Pro certified in multiple

  • areas.

  • Data analysis & reporting. 

UKG PRO CONSULTANT

SUMMARY

  • 25+ years with advanced mastery in UKG.

  • Advanced BI reporting.

  • Strong in payroll and benefits. 

UKG PRO CONSULTANT

SUMMARY:

  • 10+ years supporting UKG.

  • Skilled in project management.

  • Adept at supporting Open Enrollment, FLMA, Integrations.

UKG WFM CONSULTANT

SUMMARY:

  • 15+ years UKG experience

  • Spearheaded end-to-end WFM implementations.

  • Business process improvements

UKG WFM CONSULTANT

SUMMARY:

  • 20+ years experience.

  • Certified in WFM (all modules).

  • Managing full lifecycle HRIS projects.

UKG READY CONSULTANT

SUMMARY:

  • 8+ years of experience in UKG

  • Migrations, upgrades, and conversions.

  • Team collaboration & mentorship

SCHEDULE A CONSULTATION

Complete the form to schedule a call with one of our specialists.

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