Thank you for connecting us with the perfect ROCKCREST consultant to help configure our pay rules, accruals, and Advanced Scheduler (UKG). Their attention to detail, creativity, and dedication to achieving the best outcome have been invaluable to our HR team.
- Brian Bleakley, Ozinga
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YOUR UKG INVESTMENT
REFERRAL PARTNER
As a UKG Referral Partner, we help clients navigate the buying process faster, stay closely aligned with UKG teams, and offer unbiased guidance without adding cost. Plus, we’re committed to supporting your success now and into the future as UKG evolves its partner programs.
UKG PRO®
ROCKCREST provides expert implementation, optimization, and support for UKG Pro®, a powerful HCM and payroll solution designed for midsize to large organizations. We help customers maximize UKG Pro’s capabilities across HR, payroll, talent management, time, and workforce analytics.
End-to-End System Implementation
Managing the full implementation of UKG Pro, including discovery, configuration, testing, user training, and go-live support across HR, payroll, talent, and workforce management modules.
Talent Acquisition and Onboarding Deployment
Implementing UKG Pro Recruiting and Onboarding modules to streamline candidate management, automate hiring workflows, and create smooth, engaging experiences for new hires.
Reporting and Analytics Development
Building custom reports and dashboards using UKG Pro Business Intelligence (BI) tools, giving HR and leadership real-time insights into headcount, turnover, payroll costs, and compliance risks.
System Optimization and Health Checks
Reviewing existing UKG Pro configurations to identify inefficiencies, underutilized features, or process gaps, then redesigning workflows to enhance system performance and user satisfaction.
Payroll Configuration and Optimization
Setting up complex payroll structures, retro pay calculations, tax configurations, deductions, and integrations with finance systems, ensuring accuracy, compliance, and scalability for multi-state and multi-country operations.
Time Management and Scheduling Setup
Configuring time tracking, attendance rules, accrual policies, scheduling workflows, and compliance alerts to improve workforce productivity and ensure accurate time-to-pay calculations.
Data Conversion and Migration
Extracting, cleansing, and migrating employee, payroll, and talent data from legacy systems into UKG Pro, ensuring data integrity, security, and readiness for audit and compliance standards.
Third-Party Integrations
Integrating UKG Pro with external platforms such as benefits providers, ERP systems (e.g., Oracle, Workday Financials), background check vendors, and learning management systems for a unified HR ecosystem.
CUSTOMER STORIES
Below are examples of customers we have successfully partnered with to support their UKG initiatives.
UKG Ready Support
Mount Washington Pediatric Hospital, using UKG Ready for two years, sought ROCKCREST's expertise to optimize their setup across Payroll, Benefits, ATS, and accruals. Facing cascading issues when making system changes and struggling with third-party interfaces, they needed comprehensive troubleshooting and support. Our consultant assessed their environment, resolved configuration challenges, and provided targeted training, empowering their team with the knowledge to manage UKG effectively and enhance overall system efficiency and functionality.
Global UKG Pro Implementation Project Management
Park-Ohio Industries, a global consulting firm with 7,000+ employees, engaged ROCKCREST to manage their UKG HCM and Payroll implementation. Our experienced Project Manager handled full planning and coordination, managing resources, schedules, and vendor interactions, ensuring seamless integration across the US and international locations. With no prior Core HCM system, ROCKCREST led change management planning, coordinated updates, and provided structured guidance, enabling Park-Ohio to transition from ADP and local providers to a unified, global HR platform.
UKG Pro Optimization
Safety National, a mid-sized insurance firm with over 800 employees, turned to ROCKCREST to enhance their UKG Pro system. Our consultant supported the implementation of Performance Management, Benefits Prime, and People Assist modules, while optimizing HCM configuration to include employee education details. Additionally, we reviewed and refined Job Families, Job Codes, and Salary Grades to align with their evolving needs. ROCKCREST’s guidance streamlined their HR operations and maximized the utility of their UKG platform.
UKG WFM Implementation
Blackbox, a tech company with over 3,500 employees, relied on ROCKCREST to overcome critical technical challenges in their UKG WFM implementation. Facing a tight go-live timeline and complex issues, Blackbox needed a specialized consultant to navigate the technical intricacies that were beyond the expertise of their payroll-focused UKG support. ROCKCREST’s technical resource swiftly resolved key roadblocks, keeping the implementation on schedule and enabling a smooth transition from ADP Payroll.
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