CHANGE MANAGEMENT & TRAINING SERVICES
ROCKCREST’s consultants are experts in developing comprehensive change management strategies to help organizations smoothly transition to new HR technologies. We understand that adopting a new HRIS requires more than just technical implementation—it involves guiding your team through the changes and ensuring buy-in across the organization. Our consultants work closely with leadership and HR teams to communicate the benefits of the new system, address potential resistance, and create a clear transition plan. By focusing on stakeholder engagement and clear communication, we help ensure that your new HRIS is embraced by users, leading to a smoother and more successful adoption process.
Maximizing the value of your HRIS goes beyond installation—it requires ensuring that your HR professionals and end-users are fully trained on how to use the system. ROCKCREST’s consultants design and deliver tailored training programs that empower your teams with the knowledge they need to make the most of your HRIS. Whether through hands-on workshops, user manuals, or online training platforms, we ensure that your HR team understands all key functions and features. Additionally, we offer end-user training to help employees effectively navigate self-service portals and other tools. This comprehensive approach to training not only improves system utilization but also enhances overall user satisfaction and productivity.
CASE STUDIES
Below are some examples of customers we have successfully partnered with to deliver effective organizational change management programs when implementing a new HRIS.
SAP SuccessFactors Support
Daiichi Sankyo partnered with ROCKCREST to support their mixed SAP HCM and SuccessFactors environment. With Employee Central still on SAP HCM and all other modules in SuccessFactors, our onsite consultant joined a dedicated three-person team in Basking Ridge, NJ. We provided hands-on functional expertise, resolved system issues, and optimized SuccessFactors modules to ensure seamless integration and support for HR operations, helping Daiichi Sankyo maintain system performance and enhance user experience across their HR platforms.
Absorb LMS Support
G. Greene Construction partnered with ROCKCREST to optimize their Absorb LMS after their lead LMS administrator left, leaving HR and IT managers in need of training and support. Our consultant provided hands-on training, assisted with course creation, and implemented best practices for user and content management. We also optimized system configurations, improved reporting, and provided guidance on integrations with Sage and Bamboo. ROCKCREST’s expertise ensured a smooth transition, enabling the team to fully leverage Absorb LMS.
UKG Pro Support
Enviva, a global energy company with 550+ employees, partnered with ROCKCREST to address longstanding issues following a rushed UKG implementation. Our consultant conducted a thorough system diagnosis, reconfigured modules to resolve functionality gaps, and successfully implemented the Performance Management and Compensation modules. ROCKCREST’s expertise ensured that Enviva maximized the potential of UKG, enhancing HR operations and enabling the company to meet its strategic workforce goals efficiently.
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