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HOSPITALS & HEALTHCARE

With over 15 years experience in the healthcare sector, ROCKCREST provides highly skilled HRIS consultants with extensive hospital and healthcare experience. Our consultants understand the unique HR demands of healthcare environments, including complex scheduling, credential tracking, and regulatory compliance. We work closely with healthcare organizations to implement HRIS solutions that streamline workforce management and support the highest standards of patient care.

Our HRIS consultants address healthcare’s critical challenges, from managing diverse pay structures and shift differentials to ensuring continuous compliance with evolving industry standards. Our consultants also implement systems that automate payroll, simplify credential tracking, and enable real-time workforce insights. These solutions help healthcare organizations optimize their operations, reduce administrative workload, and improve overall efficiency, freeing HR teams to focus on strategic support for healthcare delivery.

CASE STUDIES

Below are examples of healthcare organizations we’ve partnered with and the solutions our consultants have effectively designed and implemented.

Infor GHR Implementation

Cancer Treatment Centers of America partnered with ROCKCREST to support their transition from Workday to Infor GHR (Recruiting, and Payroll systems on v11). Our Infor GHR expert provided critical analytical support during the implementation, ensuring a smooth migration. By addressing system setup, troubleshooting challenges, and aligning processes, ROCKCREST played a key role in enabling CTCA to successfully adopt their new Infor GHR platform, enhancing operational efficiency and streamlining HR and payroll functions.

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UKG Dimensions Migration

St. Luke's Hospital of Duluth, a healthcare organization with over 3,000 employees, engaged ROCKCREST for expert support following their migration from Kronos Workforce Central to UKG Dimensions. Our Dimensions consultant provided user and techno-functional guidance, advising on best practices, functional capabilities, and advanced reporting features to enhance ROI. Working remotely, ROCKCREST supported all Dimensions modules and positioned St. Luke’s for a smooth migration, maximizing their investment in the platform.

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Paylocity Support

Integrated Care Partners, a 200-employee healthcare organization, partnered with ROCKCREST to address critical issues in their Paylocity system after two years of use. Our consultant resolved multi-state EIN discrepancies, optimized permissions, and improved EIN and compensation reporting capabilities. By streamlining these areas, ROCKCREST not only addressed immediate needs but also provided strategic recommendations for broader system improvements, enhancing overall functionality and positioning Integrated Care Partners for efficient, compliant operations.

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Time & Attendance and Scheduling Integrations

Bay Area Hospital, transitioning to Workday while retaining Kronos TimeKeeper (8.1) and Scheduler, engaged ROCKCREST to ensure seamless data integration. Our Kronos consultant collaborated with their team to map data points between Kronos and Workday, restructured files for cost centers and job codes, and managed data extraction and imports into Kronos. Providing remote support, ROCKCREST facilitated a smooth integration, setting up Bay Area Hospital for a successful Workday launch.

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UKG Ready Support

Mount Washington Pediatric Hospital, using UKG Ready for two years, sought ROCKCREST's expertise to optimize their setup across Payroll, Benefits, ATS, and accruals. Facing cascading issues when making system changes and struggling with third-party interfaces, they needed comprehensive troubleshooting and support. Our consultant assessed their environment, resolved configuration challenges, and provided targeted training, empowering their team with the knowledge to manage UKG effectively and enhance overall system efficiency and functionality.

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Workday Integrations

St. Luke's University Health Network, a hospital network with 3,000 employees, partnered with ROCKCREST during the design phase of their Workday implementation for HCM, Payroll, Benefits, Talent Management, Recruiting, and Absence Management. Our certified Workday consultant developed and tested EIB and data transfer integrations, ensuring seamless data flow across modules. Coordinating a team, our consultant worked to guide the integration process, setting up St. Luke’s for a smooth and efficient Workday launch.

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