Boston Private Bank & Trust partnered with ROCKCREST to support a data cleanup and system upgrade initiative. Our consultant manually reviewed and inactivated over 400 outdated job titles in UKG Pro, streamlining their job structure. We also prepared for their NovaTime upgrade from version 4000 to 5000 by ensuring all employees were correctly linked to supervisors to enable Single Sign-On functionality. Additionally, ROCKCREST created detailed process documentation to support a smooth upgrade and ongoing system use.

PCH Hotels & Resorts, with 1,700+ employees, engaged ROCKCREST to maximize their UKG Pro system, which had been underutilized since its 2016 implementation. Our consultant conducted a comprehensive system assessment, offering actionable recommendations to enhance BI capabilities, advanced reporting, and analytics dashboards. We streamlined processes within Recruiting, Onboarding, and Talent Management, going beyond basic job descriptions. Additionally, ROCKCREST provided guidance on Payroll, Benefits, and Performance Management, setting up PCH for an efficient migration to UKG Dimensions later in the year.

LCS, a senior living services provider supporting 80+ communities, partnered with ROCKCREST to transition from Splash BI to Oracle HCM’s native reporting tools. Our consultant analyzed 40+ existing reports and recommended the most effective reporting tool—HCM Extract, BI Publisher, or OTBI—based on data needs and third-party integrations. We developed new, secure, multi-entity reports and conducted knowledge transfer for internal developers. ROCKCREST’s expertise ensured a seamless migration and long-term reporting sustainability within Oracle HCM.

Signant Health, a rapidly expanding healthcare organization with 800 employees and 550+ open positions, partnered with ROCKCREST to enhance their iCIMS recruitment analytics and reporting capabilities. Our consultant configured workflows and established performance metrics to track recruiter efficiency, speed, and overall progress. By setting up automated target hire dates and time-based metrics for each hiring stage, we provided forecasting tools and actionable insights, enabling Signant to plan proactively and optimize recruiter performance.

GVEC, a utilities company with 300 employees using UKG Ready, partnered with ROCKCREST to enhance Open Enrollment (OE) reporting. Our consultant resolved issues with benefits reporting, including tracking post-OE benefit and dependent changes, and ensured accurate life insurance coverage levels upon EOI approval. We addressed reporting discrepancies tied to effective dates and configured integration to handle EOI approvals correctly. ROCKCREST’s expertise streamlined GVEC’s OE processes, providing clear insights and accurate deductions across benefit elections.

Aurora Flight Sciences engaged ROCKCREST to resolve issues on the Taleo Business Edition for a client facing challenges with data and reporting. Our consultant worked diligently to fix and document internal issues while educating the client’s team on best practices. They provided expert advice on functional requirements and offered alternative solutions where necessary. Additionally, the consultant drafted comprehensive process documentation, empowering the client with the knowledge to enhance their system use and maintain smoother operations moving forward.