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SERVICES PARTNER
As a certified iCIMS Services Partner, we work closely with iCIMS and their customers to help them fully optimize their investment in iCIMS solutions.
End-to-End System Implementation
Managing the full deployment of iCIMS, including requirements gathering, configuration of applicant tracking workflows, custom fields, templates, and full system testing and training to ensure a successful go-live.
Recruiting Workflow and Process Optimization
Configuring and refining requisition approvals, job postings, interview scheduling, offer management, and onboarding workflows to maximize recruiter efficiency and streamline the hiring process.
Data Migration and Historical Record Import
Migrating candidate records, job requisitions, and hiring data from legacy ATS systems into iCIMS while ensuring data accuracy, compliance, and minimal disruption.
Compliance and Data Privacy Readiness
Ensuring iCIMS configurations align with compliance requirements such as OFCCP, EEO, GDPR, and CCPA, including auditing data capture processes and configuring appropriate consent workflows.
Career Site and Candidate Experience Design
Building and optimizing branded, mobile-responsive career portals that integrate seamlessly with iCIMS, enhancing employer brand visibility and delivering a user-friendly candidate journey.
Third-Party Integrations
Integrating iCIMS with HRIS, payroll, background check vendors, assessment platforms, and onboarding systems (such as Workday, Oracle HCM, or ADP) to create a seamless recruitment ecosystem.
Reporting, Dashboards, and Analytics Customization
Setting up and customizing iCIMS reports and dashboards to track key talent acquisition KPIs like time-to-fill, source of hire, diversity hiring metrics, and offer acceptance rates.
System Health Checks and Optimization Projects
Conducting health checks of existing iCIMS environments to identify areas for improvement, update workflows, enhance recruiter and candidate experiences, and unlock new or underutilized features.
CUSTOMER STORIES
Below are examples of customers we have successfully partnered with to support their iCIMS initiatives.
iCIMS Optimization & Support
Pillar Innovations, a distribution company with over 450 employees, turned to ROCKCREST to optimize their underutilized iCIMS system. Our consultant quickly identified key functionalities to streamline applicant tracking, transitioning them from spreadsheets to iCIMS for efficient data management. We configured the onboarding module, provided hands-on training, and implemented quick fixes for immediate improvements. After this initial setup, ROCKCREST advised on additional iCIMS features to support Pillar’s ongoing hiring needs and future growth.
iCIMS Optimization & Support
FutureCare Health Management, a Maryland-based healthcare provider with over 2,000 employees, partnered with ROCKCREST to enhance their iCIMS system. Our iCIMS consultant provided day-to-day support, resolving existing issues and optimizing system functionality. By implementing best practices and improving reporting accuracy, especially for attribution reports, ROCKCREST helped FutureCare maximize iCIMS capabilities, enabling better hiring insights and streamlined recruitment operations across their organization.
iCIMS Analytics & Reports Development
Signant Health, a rapidly expanding healthcare organization with 800 employees and 550+ open positions, partnered with ROCKCREST to enhance their iCIMS recruitment analytics and reporting capabilities. Our consultant configured workflows and established performance metrics to track recruiter efficiency, speed, and overall progress. By setting up automated target hire dates and time-based metrics for each hiring stage, we provided forecasting tools and actionable insights, enabling Signant to plan proactively and optimize recruiter performance.
iCIMS Post Go-Live Optimization
The Judge Group, a nationwide recruitment, staffing, and consulting firm with 30 offices, recently went live with iCIMS and urgently required an experienced iCIMS consultant for comprehensive support. ROCKCREST placed a consultant to address critical needs, including enhancing dashboard functionality for tracking recruiter productivity and organizational metrics, providing in-depth recruiter training beyond the initial one-day session, and refining workflows. Additionally, the consultant guided the setup of job approval processes, customized engagement forms for pre-onboarding requirements, and facilitated integration between iCIMS and UKG’s onboarding module to streamline operations.
HIRING iCIMS CONSULTANTS?
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