Our recruiting team finally has an ATS that works the way we need it. The ROCKCREST consultant helped us redesign workflow, improve candidate experience, and get iCIMS up and running fast. It’s completely changed how we hire.
- Talent Acquisition, Retail
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SERVICES PARTNER
As a certified iCIMS Services Partner, we work closely with iCIMS and their customers to help them fully optimize their investment in iCIMS solutions.
End-to-End System Implementation
Managing the full deployment of iCIMS, including requirements gathering, configuration of applicant tracking workflows, custom fields, templates, and full system testing and training to ensure a successful go-live.
Recruiting Workflow and Process Optimization
Configuring and refining requisition approvals, job postings, interview scheduling, offer management, and onboarding workflows to maximize recruiter efficiency and streamline the hiring process.
Data Migration and Historical Record Import
Migrating candidate records, job requisitions, and hiring data from legacy ATS systems into iCIMS while ensuring data accuracy, compliance, and minimal disruption.
Compliance and Data Privacy Readiness
Ensuring iCIMS configurations align with compliance requirements such as OFCCP, EEO, GDPR, and CCPA, including auditing data capture processes and configuring appropriate consent workflows.
Career Site and Candidate Experience Design
Building and optimizing branded, mobile-responsive career portals that integrate seamlessly with iCIMS, enhancing employer brand visibility and delivering a user-friendly candidate journey.
Third-Party Integrations
Integrating iCIMS with HRIS, payroll, background check vendors, assessment platforms, and onboarding systems (such as Workday, Oracle HCM, or ADP) to create a seamless recruitment ecosystem.
Reporting, Dashboards, and Analytics Customization
Setting up and customizing iCIMS reports and dashboards to track key talent acquisition KPIs like time-to-fill, source of hire, diversity hiring metrics, and offer acceptance rates.
System Health Checks and Optimization Projects
Conducting health checks of existing iCIMS environments to identify areas for improvement, update workflows, enhance recruiter and candidate experiences, and unlock new or underutilized features.
CUSTOMER STORIES
Learn how ROCKCREST has successfully partnered with customers to support their iCIMS initiatives.
iCIMS Analytics & Reports Development
Signant Health, a rapidly expanding healthcare organization with 800 employees and 550+ open positions, partnered with ROCKCREST to enhance their iCIMS recruitment analytics and reporting capabilities. Our consultant configured workflows and established performance metrics to track recruiter efficiency, speed, and overall progress. By setting up automated target hire dates and time-based metrics for each hiring stage, we provided forecasting tools and actionable insights, enabling Signant to plan proactively and optimize recruiter performance.

iCIMS Implementation
Quanta Services, a large Texas-based utility infrastructure company, engaged ROCKCREST to lead the implementation of iCIMS as a centralized ATS, recruiting, and onboarding system across its diverse business units. Our consultant served as the primary liaison with the iCIMS project team, coordinating internal staff, and offering expert guidance on system functionality, workflows, and reporting. By providing hands-on support for configuration, testing, and report development, ROCKCREST ensured a seamless transition, standardizing recruiting processes company-wide.

iCIMS Support
Verge Mobile, a company with over 500 employees, enlisted ROCKCREST to enhance their iCIMS system, addressing functionality issues and limited support. Our iCIMS consultant optimized workflows, templates, and security configurations, tailoring the system to Verge Mobile’s unique needs. With two years remaining on their iCIMS contract, ROCKCREST’s functional expertise provided effective solutions, maximizing their investment in iCIMS and enabling smoother, more efficient recruiting processes across the organization.

iCIMS Optimization
Joby Aviation, pioneering electric vertical take-off and landing technology, engaged ROCKCREST to optimize their iCIMS platform as they scale from 1,000 to 10,000 employees. Our consultant reviewed workflows, advised on best-fit features, activated key functionalities like the internal applicant portal and employee referrals, and cleaned up data. We also streamlined processes to boost engagement, training 160 hiring managers on effective system use. This support positioned Joby for smooth, scalable recruiting operations aligned with their rapid growth trajectory.

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