ORACLE HCM CONSULTING SERVICES

For more than 15 years we have partnered with organizations using Oracle to understand their unique needs, implement tailored solutions, and provide ongoing support to drive long-term success.

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ORACLE CERTIFIED CONSULTANTS

We provide certified consultants with deep expertise across all of Oracle’s HCM technology portfolio — from legacy systems like PeopleSoft, Taleo, JD Edwards, and Oracle E-Business Suite, to flagship platforms such as Oracle Cloud HCM, and Oracle Recruiting Cloud (ORC).

ORACLE CLOUD HCM®

ROCKCREST offers expert implementation, optimization, and support for Oracle Cloud HCM, an integrated suite of HR, talent, and workforce management applications. We help organizations streamline global HR operations, enhance employee experiences, and leverage Oracle’s powerful analytics and automation capabilities.

Core HR Implementation and Configuration

Setting up foundational HR structures, including legal entities, business units, departments, jobs, positions, and worker profiles within Oracle Global Human Resources Cloud.

Talent Management Deployment

Implementing modules for performance management, goal management, succession planning, and career development to support employee growth and organizational talent strategies.

Absence Management Setup

Configuring absence types, eligibility rules, accrual plans, carryover policies, and self-service leave request workflows to automate and manage employee leave programs.

HCM Extracts, Integrations, and Reporting

Building integrations (using HCM Extracts, BI Publisher, HDL, and REST APIs) and custom reports to share HCM data securely with payroll, benefits providers, and other downstream systems.

Business Process and Workflow Design

Designing approval workflows and business rules for key HR processes like hiring, terminations, transfers, promotions, and personal information changes within the Oracle HCM platform.

Global Workforce Compliance Configuration

Setting up country-specific HR compliance requirements (such as GDPR, statutory reporting, and local labor law compliance) for multinational organizations within Oracle Cloud HCM.

Workforce Compensation Implementation

Deploying merit, bonus, and incentive compensation plans to align employee rewards with performance outcomes, including eligibility setup, budgeting, and planning cycles.

Security and Role-Based Access Control Setup

Configuring security profiles, role-based access controls, and data security policies to ensure proper segregation of duties and secure access to sensitive HR data.

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ORACLE RECRUITING CLOUD®

ROCKCREST provides expert implementation, optimization, and support for Oracle Recruiting Cloud, a modern talent acquisition solution within Oracle Cloud HCM. We help organizations streamline requisition management, automate candidate experiences, and leverage embedded AI tools to attract and hire top talent.

Job Requisition and Approval Workflow Configuration

Setting up job requisition templates, custom fields, and multi-level approval workflows to align with organizational hiring policies and streamline job creation processes.

Career Site and Candidate Portal Setup

Configuring branded, mobile-responsive external and internal career sites with tailored candidate experiences, job search functionality, and self-service portals integrated into Oracle Recruiting Cloud.

Interview Scheduling Automation

Implementing interview scheduling features, including integrations with Outlook or Google Calendar, automated candidate communications, and panel interview coordination.

Recruiting Analytics and Reporting

Building reports and dashboards to track time-to-fill, source effectiveness, candidate pipeline health, recruiter performance, and offer acceptance rates using Oracle Transactional Business Intelligence (OTBI).

Candidate Application and Screening Workflow Design

Building customized candidate workflows, including application forms, knockout questions, automated screenings, and movement between stages like interview, assessment, and offer.

Offer Management Process Configuration

Designing templates and workflows for creating, extending, and approving offers, including dynamic offer letter generation and digital signature integration.

Third-Party Integrations Setup

Connecting Oracle Recruiting Cloud to background check vendors, assessment providers, onboarding platforms, and social media sourcing tools through standard integrations or APIs.

Compliance and Data Privacy Configuration

Enabling and configuring EEO, OFCCP, GDPR, and other regional compliance features, including candidate consent collection, self-identification surveys, and automated audit trails.

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PEOPLESOFT HCM®

ROCKCREST provides expert support for maintaining, troubleshooting, optimizing, and migrating PeopleSoft HCM, Oracle’s robust on-premise HR platform. We help clients extend system value, resolve complex issues, and plan seamless migrations to modern cloud-based HCM solutions like Workday, UKG, or Oracle Cloud.

PeopleSoft to Cloud HCM Migration Planning

Conducting fit-gap and readiness assessments to compare PeopleSoft functionality with cloud platforms (e.g., Workday, UKG, Oracle Cloud), identifying functional and technical gaps, and creating migration roadmaps.

PeopleSoft HCM Module Configuration and Maintenance

Supporting and configuring core PeopleSoft HCM modules (HR, Payroll, Benefits, Position Management), including job data, person profiles, and organizational structures.

Data Extraction and Transformation for HCM Migration

Extracting, cleansing, and mapping PeopleSoft HCM data for migration to new platforms, including employee records, job history, payroll details, benefits, and leave balances, while ensuring data integrity and auditability.

Customizations and Retrofits

Developing and maintaining custom PeopleCode, Application Engine programs, and pages to meet unique business needs, and retrofitting those customizations during PUM image or Tools upgrades.

PeopleSoft Update Manager (PUM) Image Application

Applying PUM images and bundles to keep the system current, secure, and compliant with tax updates, regulatory changes, and delivered bug fixes.

Integration with Third-Party Systems

Configuring and maintaining integrations between PeopleSoft HCM and external systems such as payroll providers, benefits carriers, time tracking tools, or financial systems via Component Interfaces, Web Services, and Integration Broker.

Workflow and Approval Process Automation

Implementing and troubleshooting PeopleSoft AWE (Approval Workflow Engine) to manage transactions like job changes, hires, terminations, and compensation changes with automated routing and approvals.

Reporting and Query Development

Creating PS Queries, BI Publisher reports, and SQR programs to meet business reporting requirements, compliance needs, and data audit requirements.

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TALEO®

ROCKCREST offers expert services to maintain, troubleshoot, optimize, and migrate customers from Oracle Taleo, a legacy applicant tracking system. We support Taleo Enterprise and Business Edition users while guiding seamless transitions to modern, cloud-based ATS platforms like Workday, iCIMS, or Jobvite.

Taleo Configuration and Maintenance

Maintaining and updating configurations for requisition templates, application flows, candidate workflows, offer letter templates, and correspondence rules in Taleo Enterprise or Business Edition.

Career Site and Branding Customization

Designing and maintaining Taleo career sites to reflect employer branding, including mobile responsiveness, candidate experience optimization, and multilingual support.

User Role and Permission Management

Managing complex user roles, access permissions, and security settings to ensure data privacy, recruiter productivity, and appropriate process visibility across regions and business units.

Taleo Reporting and Analytics

Creating and maintaining Taleo reports and dashboards using TCC (Taleo Connect Client), OTBI (for Taleo EE), and legacy analytics tools to track metrics like time-to-fill, source effectiveness, and compliance.

Taleo Integration with Third-Party Systems

Developing and supporting integrations between Taleo and external systems (e.g., background checks, onboarding, HCMs like PeopleSoft or Oracle HCM Cloud) using Taleo Web Services or TCC.

Compliance and Audit Configuration

Ensuring Taleo is configured to meet compliance requirements such as EEO, OFCCP, and GDPR by enabling self-identification forms, consent tracking, and automated audit trails.

Taleo to ATS Migration Planning

Assessing Taleo functionality vs. newer ATS platforms (e.g., Workday Recruiting, iCIMS, Greenhouse), identifying gaps, and building a migration roadmap tailored to organizational needs and talent strategies.

Data Extraction and Transformation for ATS Migration

Extracting and transforming historical Taleo data (candidate records, job requisitions, hiring workflows) to prepare for secure, validated migration into a new applicant tracking system.

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ORACLE EBS®

ROCKCREST provides expert support to maintain, troubleshoot, and optimize the HRMS modules within Oracle E-Business Suite (EBS). We help clients manage Core HR, Payroll, Benefits, Time, and Learning, ensuring reliable performance, regulatory compliance, and process efficiency in on-premise environments.

Core HR Configuration and Maintenance

Managing and updating enterprise structures (business groups, locations, job/position hierarchies), person records, work structures, and assignment data within Oracle Core HR.

Oracle Advanced Benefits (OAB) Administration

Implementing and maintaining eligibility rules, program configurations, plan types, and life event processing to manage employee benefits enrollment and coverage accurately.

Oracle Payroll Setup and Troubleshooting

Configuring payroll elements (earnings, deductions, tax rules), pay formulas, and legislative rules, and resolving calculation issues to ensure accurate, compliant payroll processing.

Oracle Time and Labor (OTL) Configuration

Setting up time collection rules, accrual plans, approvals, and interfaces with Payroll to track attendance and manage employee time efficiently.

Oracle Learning Management (OLM) Setup

Implementing and supporting online and instructor-led training programs, managing course catalogs, training records, and learner workflows within Oracle Learning Management.

HRMS Technical Support and Customizations

Developing and maintaining customizations using PL/SQL, Oracle Workflow, Fast Formulas, and personalization tools to meet unique business requirements within HR, Payroll, or Benefits.

HRMS Reporting and Data Extracts

Creating and optimizing reports using Oracle Discoverer, BI Publisher, and SQL queries for audit readiness, payroll reconciliation, compliance, and workforce analytics.

Migration Planning and Data Extraction for Cloud HCM

Performing functional and technical assessments, extracting and cleansing HRMS data, and supporting the transition from Oracle EBS HRMS to cloud-based platforms like Oracle Cloud HCM, Workday, or UKG.

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JD EDWARDS ENTERPRISEONE®

ROCKCREST provides expert support to maintain, troubleshoot, and optimize the HR modules within JD Edwards EnterpriseOne, Oracle’s on-premise ERP platform. We help clients manage core HR, payroll, benefits, and time tracking processes, ensuring accuracy, compliance, and seamless integration with JDE financials and operations.

HR Master Data Configuration and Maintenance

Managing setup and updates to employee master records, job codes, organizational structures, position control, and personnel actions within the EnterpriseOne Human Resources module.

Payroll Setup and Support

Configuring U.S. and Canadian payroll processing, including earnings, deductions, tax tables, garnishments, pay cycles, and running payroll audits to ensure compliance and accuracy.

Time and Labor Management Configuration

Setting up time entry methods, labor distribution, work order integration, and attendance tracking to feed payroll and project costing in JD Edwards.

Benefits Administration Setup

Implementing and maintaining health, dental, vision, and retirement benefit plans, including eligibility rules, open enrollment processes, and employee cost tracking.

Self-Service Portal Deployment

Enabling and supporting employee and manager self-service features (ESS/MSS), such as updating personal information, viewing pay slips, and managing time-off requests.

Custom Reporting and Data Extraction

Developing reports using JD Edwards' Report Writer, One View Reporting, or custom SQL queries for HR analytics, compliance audits, and payroll reconciliation.

JDE HCM Optimization and Integration

Auditing existing HCM configurations, optimizing workflows, and integrating JD Edwards HCM with internal ERP, timekeeping, or external compliance systems to improve performance and usability.

Data Mapping and Migration to Cloud HCM Platforms

Extracting, cleansing, and mapping employee, job, and payroll data to support seamless migration from JD Edwards HCM to modern platforms such as Oracle Cloud HCM, Workday, or UKG.

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CUSTOMER STORIES

Below are examples of customers we have successfully partnered with to support their Oracle HCM initiatives.

Oracle BI Reports Development

LCS, a senior living services provider supporting 80+ communities, partnered with ROCKCREST to transition from Splash BI to Oracle HCM’s native reporting tools. Our consultant analyzed 40+ existing reports and recommended the most effective reporting tool—HCM Extract, BI Publisher, or OTBI—based on data needs and third-party integrations. We developed new, secure, multi-entity reports and conducted knowledge transfer for internal developers. ROCKCREST’s expertise ensured a seamless migration and long-term reporting sustainability within Oracle HCM.

Oracle HCM Cloud Support

Boscov's, a major department store with 8,000+ employees, partnered with ROCKCREST to provide dedicated Oracle HCM support across Global HR, Payroll, Benefits, Compensation, and Recruiting. Serving as the single point of contact for issue resolution, our consultant also managed Oracle upgrade readiness—testing, documenting, and coordinating with key personnel for seamless updates. This proactive support ensured operational continuity while preparing Boscov’s to maximize their use of the Oracle Onboarding and Learning modules.

Oracle HCM Benefits Support

When Life Care Service's in-house Oracle HCM Benefits specialist left, the organization faced a critical gap in managing and supporting the system. Fortunately, ROCKCREST provided a seasoned Oracle HCM consultant with extensive experience in benefits administration. The consultant seamlessly took over, ensuring continuity and stability. Their expertise enabled the organization to maintain accurate benefits processing, quickly troubleshoot system issues, and improve user support. As a result, service disruptions were avoided, and efficient benefits management was upheld throughout the transition.

Oracle HCM Cloud

APCO Worldwide enlisted ROCKCREST’s expertise following a challenging migration from UKG Pro to Oracle HCM Cloud. With critical needs in Core HCM, Benefits, Compensation, Talent Management, and Reporting, our consultant provided hands-on support and vital knowledge transfer for APCO's HRIS Analysts. ROCKCREST not only resolved immediate system issues but empowered the team with the skills to manage future challenges independently, ensuring smooth operations and continuity on key HR projects.

HIRING ORACLE CONSULTANTS?

Download the profiles of some of our Oracle Consultants. Assess their skills, review their project experience, and evaluate how their capabilities align with your consulting needs.

ORACLE HCM CLOUD CONSULTANT

SUMMARY:

7+ years Oracle HCM experience.
Project Lead across the full suite of HCM modules.
SME in workforce compensation.

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ORACLE BENEFITS & T&A CONSULTANT

SUMMARY

23+ years experience implementing & supporting Oracle Cloud
Expertise across HCM modules.
Proven leader & solution architect.

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ORACLE BI REPORTS DEVELOPER

SUMMARY:

15+ years experience in IT and Software Development.
Strong troubleshooting skills.
Proficient in enterprise integrations.

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ORACLE RECRUITING CLOUD CONSULTANT

SUMMARY:

Certified in Oracle Taleo Recruiting Cloud Implementation.
24 years experience in HR & Payroll.
Significant exp w/ SQL queries.

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ORACLE TALEO CONSULTANT

SUMMARY:

Technical expert in Taleo Recruiting, Onboarding, Performance & more.
Advanced integration experience.
Project management.

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ORACLE PAYROLL CONSULTANT

SUMMARY:

30+ years experience specializing in Payroll.
End-to-end implementations.
Post-production support.

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ORACLE HCM CONSULTING SERVICES

ORACLE CERTIFIED CONSULTANTS

ORACLE CLOUD HCM®

Core HR Implementation and Configuration

Talent Management Deployment

Absence Management Setup

HCM Extracts, Integrations, and Reporting

Business Process and Workflow Design

Global Workforce Compliance Configuration

Workforce Compensation Implementation

Security and Role-Based Access Control Setup

CUSTOMER STORIES

Oracle BI Reports Development

Oracle HCM Cloud Support

Oracle HCM Benefits Support

Oracle HCM Cloud

HIRING ORACLE CONSULTANTS?

ORACLE HCM CLOUD CONSULTANT

ORACLE BENEFITS & T&A CONSULTANT

ORACLE BI REPORTS DEVELOPER

ORACLE RECRUITING CLOUD CONSULTANT

ORACLE TALEO CONSULTANT

ORACLE PAYROLL CONSULTANT

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