ORACLE CERTIFIED CONSULTANTS
We provide certified consultants with deep expertise across all of Oracle’s HCM technology portfolio — from legacy systems like PeopleSoft, Taleo, JD Edwards, and Oracle E-Business Suite, to flagship platforms such as Oracle Cloud HCM, and Oracle Recruiting Cloud (ORC).
ORACLE CLOUD HCM®
ROCKCREST offers expert implementation, optimization, and support for Oracle Cloud HCM, an integrated suite of HR, talent, and workforce management applications. We help organizations streamline global HR operations, enhance employee experiences, and leverage Oracle’s powerful analytics and automation capabilities.
Core HR Implementation and Configuration
Setting up foundational HR structures, including legal entities, business units, departments, jobs, positions, and worker profiles within Oracle Global Human Resources Cloud.
Talent Management Deployment
Implementing modules for performance management, goal management, succession planning, and career development to support employee growth and organizational talent strategies.
Absence Management Setup
Configuring absence types, eligibility rules, accrual plans, carryover policies, and self-service leave request workflows to automate and manage employee leave programs.
HCM Extracts, Integrations, and Reporting
Building integrations (using HCM Extracts, BI Publisher, HDL, and REST APIs) and custom reports to share HCM data securely with payroll, benefits providers, and other downstream systems.
Business Process and Workflow Design
Designing approval workflows and business rules for key HR processes like hiring, terminations, transfers, promotions, and personal information changes within the Oracle HCM platform.
Global Workforce Compliance Configuration
Setting up country-specific HR compliance requirements (such as GDPR, statutory reporting, and local labor law compliance) for multinational organizations within Oracle Cloud HCM.
Workforce Compensation Implementation
Deploying merit, bonus, and incentive compensation plans to align employee rewards with performance outcomes, including eligibility setup, budgeting, and planning cycles.
Security and Role-Based Access Control Setup
Configuring security profiles, role-based access controls, and data security policies to ensure proper segregation of duties and secure access to sensitive HR data.
CUSTOMER STORIES
Below are examples of customers we have successfully partnered with to support their Oracle HCM initiatives.
Oracle HCM Benefits Support
When Life Care Service's in-house Oracle HCM Benefits specialist left, the organization faced a critical gap in managing and supporting the system. Fortunately, ROCKCREST provided a seasoned Oracle HCM consultant with extensive experience in benefits administration. The consultant seamlessly took over, ensuring continuity and stability. Their expertise enabled the organization to maintain accurate benefits processing, quickly troubleshoot system issues, and improve user support. As a result, service disruptions were avoided, and efficient benefits management was upheld throughout the transition.
Oracle Taleo Maintenance Support
An urgent need arose for Silicon Valley Bank for a consultant to provide part-time remote support on the Taleo Enterprise Tool. ROCKCREST supplied a highly skilled consultant with strong experience in troubleshooting integrations and handling configuration requests. Initially tasked with addressing multiple client requests, the role transitioned to ongoing support, responding to issues as they arose. The client required a two-hour response time for urgent issues, with the consultant ensuring clear communication regarding availability to facilitate backup arrangements when necessary.
Oracle Reports Development
Aurora Flight Sciences engaged ROCKCREST to resolve issues on the Taleo Business Edition for a client facing challenges with data and reporting. Our consultant worked diligently to fix and document internal issues while educating the client’s team on best practices. They provided expert advice on functional requirements and offered alternative solutions where necessary. Additionally, the consultant drafted comprehensive process documentation, empowering the client with the knowledge to enhance their system use and maintain smoother operations moving forward.
Oracle EBS support
Core Laboratories, an oil & gas services company needed interim support for their U.S. HRIS Oracle EBS system, covering HR, Payroll, Time & Labor, Benefits, and ESS. ROCKCREST provided a skilled techno-functional consultant, balancing technical and functional tasks, including reporting, testing, and issue resolution with HR and IT teams. With global system interfaces, the consultant ensured seamless operations and prepared the company for a potential transition to Oracle HCM Cloud.
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