Our HRIS experts helps hotels, restaurant groups, and resorts manage the staffing, scheduling, and compliance challenges that come with high turnover and multi location operations. We work with HR, operations, and payroll teams to configure your HRIS for seasonal hiring, complex shifts, and accurate payroll. The result is less administrative burden, smoother property operations, and more time to deliver exceptional guest experiences.
WHAT ARE YOUR OBJECTIVES?
Let us help you achieve your goals.
INCREASE HIRING SPEED FOR FRONT & BACK OF HOUSE ROLES
IMPROVE VISIBILITY INTO STAFFING LEVELS & LABOR COSTS
IMPROVE READINESS FOR SEASONAL & HIGH VOLUME ONBOARDING
STREAMLINE TIME & ATTENDANCE FOR HOURLY AND SHIFT-BASED TEAMS
OPTIMIZE SHIFT SCHEDULING ACROSS MULTIPLE DEPARTMENTS
SUPPORT FAST REHIRES & INTERNAL TRANSFERS
ENSURE ACCURATE TIP, SERVICE CHARGE, & DIFFERENTIAL PAY
FORECAST LABOR NEEDS FOR EVENTS, PEAK HOURS, & SEASONAL DEMAND
STANDARDIZE HR & PAYROLL WORKFLOWS ACROSS PROPERTIES
REDUCE OPERATIONAL DISRUPTION THROUGH CONSISTENT STAFFING
ROCKCREST guided us through the selection of a new HCM system, helping us evaluate platforms, clarify requirements, and choose the solution that fit our hospitality workforce. Their expertise made the entire selection process more confident and far less overwhelming.
- Marina Kelson, HR Director
CUSTOMER STORIES
Discover how we've successfully delivered effective solutions that add value for hospitality clients.
Paycor Optimization
AREY Group, a hospitality management organization supporting 16 properties and 60 employees, partnered with ROCKCREST to optimize its Paycor environment and strengthen financial reporting accuracy. Our Paycor Consultant conducted a comprehensive review of general ledger mapping, payroll reporting, and benefits-related configurations to ensure alignment between Paycor and RealPage. Through system analysis, reporting validation, and configuration recommendations, we helped improve financial visibility, enhance reporting accuracy, and support more effective payroll and benefits administration across the organization.

Docebo Optimization
Front Burner Brands, a food and beverage company with ~2,000 employees, partnered with ROCKCREST to optimize their Docebo LMS. Our consultant resolved system issues, streamlined employee reviews, and enhanced document-sharing capabilities. We integrated Docebo with mobile apps, physical training manuals, and QR codes to improve accessibility. Additionally, ROCKCREST provided tailored training and developed a comprehensive training manual, ensuring restaurant staff, managers, and corporate employees could maximize the platform for effective learning and development.

Paylocity Benefits Administration Support
Fun Spot America Theme Parks, a family-owned entertainment company operating three locations across Florida and Georgia, partnered with ROCKCREST to strengthen benefits administration within its Paylocity environment. Our Paylocity Benefits Consultant provided hands-on support with benefits configuration, open enrollment preparation, employee communications, and ongoing administration. Our expert consultant helped streamline benefits processes, improve the employee experience, and ensure the organization was well-positioned to support its workforce.

ADP Recruiting Manager Optimization
Extended Stay America, operating hotels across North America with 7,000+ employees, sought ROCKCREST’s expertise to optimize their ADP Recruiting Manager (RM) system. Our consultant collaborated with Talent Acquisition teams, resolving system issues and responding to user requests. We assessed the RM environment, implemented best practice improvements, and aligned enhancements with the broader ADP Vantage setup. Starting with 10 hours of support weekly, ROCKCREST provided scalable, targeted solutions to streamline recruiting operations and enhance system efficiency.

DISCOVER HOW ROCKCREST
CAN HELP YOU
Scheduled a call with us today.
