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UTILITIES

With extensive experience in the utilities sector, ROCKCREST provides highly skilled HRIS consultants who understand the unique HR challenges of managing a diverse and often geographically dispersed workforce. Our consultants are adept at optimizing workforce scheduling, tracking certifications for critical roles, and ensuring compliance with stringent safety and regulatory standards.

Our tailored HRIS solutions address key challenges in the utilities sector, including managing shift rotations for 24/7 operations, automating payroll for diverse employee classifications, and tracking compliance with industry regulations. By implementing robust HRIS systems, we help utilities companies streamline workforce management, improve labor efficiency, and enhance safety tracking—empowering HR teams to support reliable and efficient service delivery.

CASE STUDIES

Below are examples of utilities companies we’ve partnered with and the solutions our consultants have successfully designed and implemented.

ADP Workforce Now Support

Summit Utilities, a utilities company with 150+ employees, engaged ROCKCREST to streamline the merger of two ADP Workforce Now systems following an acquisition. Our consultant managed the integration of key modules, including Benefits, Payroll, HCM, ATS, Performance Management, and Compensation Management. By aligning workflows and consolidating data, ROCKCREST ensured a seamless transition, enabling Summit Utilities to operate efficiently as a unified organization while fully leveraging ADP’s capabilities.

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UKG Ready Reporting & Optimization

GVEC, a utilities company with 300 employees using UKG Ready, partnered with ROCKCREST to enhance Open Enrollment (OE) reporting. Our consultant resolved issues with benefits reporting, including tracking post-OE benefit and dependent changes, and ensured accurate life insurance coverage levels upon EOI approval. We addressed reporting discrepancies tied to effective dates and configured integration to handle EOI approvals correctly. ROCKCREST’s expertise streamlined GVEC’s OE processes, providing clear insights and accurate deductions across benefit elections.

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HRIS Selection & Implementation

Grant Public Utility District, with around 700 employees, engaged ROCKCREST to modernize their HR processes by transitioning from MS Great Plains to a cloud-based HCM system. After assessing their needs and managing an RFP process, UKG was selected. ROCKCREST provided project management services, overseeing the implementation to streamline payroll, benefits, recruiting, and onboarding. By automating temp worker timesheets and enabling data flow through the onboarding cycle, we significantly improved HR efficiency and reduced manual entry.

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