Roger Everett, Senior Recruiter

Roger Everett

Senior Recruiter

ITSM TEAM

214.216.1600

re@rockcrest.com

Houston, TX

Profile

I'm a career recruiter, having worked in the tech staffing industry for 25+ years. I've recruited for most positions in tech so I have very good all round knowledge and experience of the tech sector. When I'm not at work I like undertaking carpentry projects and travelling.

Responsibilities

I've been in IT Service Management staffing since 2016, having worked with hundreds of clients throughout the US requiring ITIL, ServiceNow, Atlassian Jira & BMC Remedy Consultants. I have a large network of clients and consultants I work with on a regular basis and always excited to develop new relationships.

ITSM JOBS I'M WORKING ON

ServiceNow Consultant

We are seeking an experienced ServiceNow Implementation Consultant to play a key role in configuring and implementing ServiceNow for our client.

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BMC Helix / Remedy Consultant

Requirement for a BMC Helix Consultant to work on a migration / upgrade project from BMC Remedy.
Utilizing all IT service management modules including incident, change, problem and asset management.

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JIRA Service Management Consultant

We are seeking a highly skilled and experienced Jira Service Management Consultant to assist our client. implement, configure, and provide best practice advice for Jira optimization.

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RESOURCES I'VE AUTHORED

Utilizing The Power of AI In ITSM: Upgrading To BMC Helix From BMC Remedy

In this article, Roger discusses the differences between BMC Remedy and BMC Helix, and the benefits organizations are experiencing upgrading to Helix.