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ROCKCREST
CRM CONSULTANTS

Our CRM Consultants help organizations implement, optimize and utilize CRM systems and strategies to drive customer satisfaction, loyalty, and business growth. Our CRM Consultants also help organizations enhance their customer relationships and improve the management of customer interactions by leveraging technology, data, and effective strategies.

Our CRM Consultants provide a full range of services to include needs analysis & assessment, CRM strategy design & road mapping, RFP management and system selection, implementation planning & project management, configuration & customization, user training, data management, system integration, analytics, reporting, troubleshooting and support.

CRM TECHNOLOGY

We provide specialist consultants for all CRM technologies. Select any of the below technologies for more information about our busiest areas.

CRM POSITIONS

We provide a broad range of specialist CRM Consultants to help clients effectively implement and optimize CRM systems and strategies.

#admin

Ensure your CRM operates efficiently and is optimized to effectively manage and nurture your customer relationships.

#projectmanagement

Certified PM's to manage all phases of your ITSM projects from initial planning and budgeting to successful deployment.

#functional

Analyze user requirements and configure your CRM to meet the needs of your business.

#developers

Enhance your CRM by designing, developing and customizing software solutions to meet the specific needs of your organization.

#support

CRM system maintenance and user support services to meet the unique needs of each client after go live.

#strategy

Improve performance and maximize productivity by developing a CRM roadmap to reach your goals.

#analytics

Data architecture and BI reports development for all your data management and CRM reporting needs.

#crmmanager

Aligning CRM strategy with your organization's objectives and ensure that the CRM system is effectively utilized to support those goals.

#selection

Independent consultation and RFP management to help clients identify and purchase the right CRM system for their organization.

#implementation

CRM implementation services that reduce risk, save time, improve processes and obtain the greatest ROI.

#trainers

Empower users with the knowledge and skills needed to maximize the benefits of your CRM software.

#assessment

An independent review of your CRM delivered in a detailed report with recommendations on how to best optimize your CRM.

CRM SUBJECT MATTER EXPERTS

Our CRM SME's work with clients to offer advanced insight into functional and reporting capabilities, system configuration and knowledge transfer across clients entire CRM environment.

Contact Management
Lead Management
Opportunity Management
Sales Automation
Account Management
Pipeline Management
Email Integration
Customer Service & Support
Marketing Automation
Reporting & Analytics

Social Media Integration
Workflow Automation
Document Management
Calendar & Task Management
Mobile Access
Integration with 3rd Party Applications
Knowledge Base
eCommerce Integrations
Feedback & Survey Management
Community & Self-Service Portals

MEET OUR CRM RECRUITERS
Andrew Holmes

Senior Recruiter

CRM TEAM

Harry Nelson

Senior Recruiter

CRM TEAM

CRM CONSULTING JOBS
Salesforce Administrator

Salesforce Administrator required for 6 month remote contract. Responsible for the configuration, customization, maintenance, and overall management of a Salesforce environment within an organization.

Oracle CX Consultant

Software company with approx 1,500 employees is seeking an Oracle CX Consultant to provide implementation and best practice support as the company implements Oracle CX.

Dynamics CRM 365 Consultant

Our client, a mid sized software company is seeking an experienced MS Dynamics CRM 365 Consultant to implement, optimize and support Dynamics CRM 365.

CRM Project Manager

Large university requires a CRM Project Manager to coordinate a college wide evaluation of all CRM systems to identify synergies between systems and plan a CRM consolidation.

HOW CAN WE HELP?

Every client is unique. Tell us about your requirements and how we can help.

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