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ROCKCREST

BMC Helix Consultants

Our BMC Helix Consultants specialize in assisting organizations with the implementation, configuration, and optimization of BMC Helix, a cloud-based IT service management (ITSM) and digital workplace solution. Their primary responsibilities include understanding client requirements, designing and configuring BMC Helix modules, and ensuring alignment with ITIL (Information Technology Infrastructure Library) best practices and service management standards.

Additionally, BMC Helix Consultants provide training and support to IT professionals, administrators, and end-users, helping them effectively utilize the platform's features for incident management, problem management, change management, and service request fulfillment. They focus on optimizing IT service delivery, improving service desk efficiency, and enhancing user experiences through streamlined workflows and automation. Their expertise helps organizations achieve greater agility, reliability, and scalability in managing IT services and supporting their business operations using BMC Helix.

LEARN MORE

Complete the below form to schedule a 15-20 minute, no obligation call with one of our specialist recruiters. We can discuss your objectives and hiring needs, available consultants and rates. We can also answer any questions regarding our processes, market experience and how we can best support you. We look forward to working with you.

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