Customize Jira instances to align with the specific workflows, processes, and requirements of their organizations.

Creating and configuring custom fields, issue types, and workflows.

Design and implement automation rules and post-functions to streamline processes and reduce manual tasks.

Using Jira's built-in automation capabilities or scripting languages like Jira Query Language (JQL) or Atlassian's own automation rules.

Create custom plugins, add-ons, or extensions using Jira's API and development frameworks.

Enhance Jira's functionality, introduce new features, and integrate Jira with other systems.

Integrate Jira with other tools and systems that are used within an organization's IT and project management ecosystem.

Creating custom connectors or using existing integrations.

Design and build custom reports and dashboards to provide stakeholders with insights into project progress, issue tracking, and performance metrics.

Use scripting languages like Jira Query Language (JQL), Groovy, or JavaScript to create custom scripts and automate various actions in Jira.

Modify the Jira UI to improve user experience, such as customizing issue views, creating custom screens, and adding custom fields.

Work on performance tuning to ensure that Jira instances run efficiently, even when dealing with a large volume of issues and users.

May be involved in migrating data from older Jira instances or other systems to newer versions of Jira, as well as performing Jira upgrades and ensuring compatibility with customizations.