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ROCKCREST
Maintenance Support Consultants

Our Maintenance Support Consultants are available for assignments between 10-40 hours per week. We work closely with each client to determine their specific support needs, the required skills and the estimated number of hours of support that are needed each week.

We also offer maintenance contracts which gives clients greater budgetary control, one point of contact for all support issues and a Service Level Agreement (SLA) to ensure timely responses to requests.

CASE STUDIES

Below are some examples of how we have assisted clients with their HRIS maintenance and support needs.

Distribution Co

Distribution company with 1600+ employees required a CSOD Consultant for a mixed role including system assessment, implementation clean up, responding to issues and overall support to the L&D team.

Healthcare Organization

Healthcare organization with 10,000+ employees required a techno-functional Infor HCM Consultant to provide operational day to day support while the organization migrated to the Oracle HCM Cloud.

Large University

Large university required a CSOD Consultant to provide all round techno functional support of the LMS module to include user requirements analysis, troubleshooting issues and improving functionality.

Large Non-Profit

Non-profit with 5,000+ employees and high turnover required a Ceridian Dayforce Consultant to perform a system assessment and implement configuration changes to better meet the organizations payroll needs.

Global Bank

Banking client required an all round SuccessFactors Consultant to assist the HRIS team with a large backlog of work; mostly reports dev, requirements analysis, implementing solutions and system admin.

Retail Company

Nationwide retailer with 4,000+ employees required a Ceridian Dayforce Consultant to provide ongoing maintenance & support of their Dayforce Workforce Management module.

Consumer Products Co

Global consumer products company required an experienced SuccessFactors System Admin Consultant with strong skills in the Performance and Succession Planning modules to provide maternity leave cover.

Small Manufacturer

Small manufacturing company with 550+ employees required a Ceridian Dayforce Consultant to troubleshoot and resolve issues relating to the T&A / Workforce Management module.

HIRING MAINTENANCE SUPPORT CONSULTANTS?

Complete the below form and let's start the discussion about your support needs and how we can help.

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