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ROCKCREST

Documentation Specialists

Documentation Specialists are responsible for creating, managing, and maintaining detailed documentation that supports software development and usage. They develop comprehensive technical documents, including user guides, system manuals, API documentation, and release notes. By collaborating with developers, product managers, and QA teams, they gather necessary information to ensure the accuracy and clarity of the documentation. Their work involves structuring content logically, adhering to documentation standards, and providing user support through training materials and FAQs.

Utilizing methodologies such as Agile and the Content Development Lifecycle (CDLC), Documentation Specialists ensure continuous updates and alignment with development cycles. They use tools like MadCap Flare, Adobe FrameMaker, Confluence, JIRA, and Swagger to create and manage content effectively. Key skills for this role include technical proficiency, excellent writing and communication abilities, attention to detail, and strong collaboration and project management skills. These competencies enable them to produce high-quality documentation that enhances the usability and maintenance of software applications, ensuring that end-users and internal teams have access to clear and accurate information.

LEARN MORE

Complete the below form to schedule a 15-20 minute, no obligation call with one of our specialist recruiters. We can discuss your objectives and hiring needs, available consultants and rates. We can also answer any questions regarding our processes, market experience and how we can best support you. We look forward to working with you.

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